Be the Friendly Face of Safety – Customer Service-Focused Security Officers Wanted!
Job no: 521239
Work type: Permanent, Full time
Location: Pilbara
Categories: Village Operations
Join Mineral Resources and Shape Village Life in the Pilbara
Are you passionate about helping others and providing top-tier service, even in a security role? At Mineral Resources, we believe the heart of village safety is a welcoming presence. We’re searching for Security Officers with a standout customer service approach to join our Village Team in the Pilbara – creating a secure, harmonious home-away-from-home for our workforce.
Why This Role is Different:
At MinRes, security isn’t just about protection – it’s about creating a community where everyone feels supported, respected and safe. As the first point of contact for our residents, you’re not only safeguarding the premises, but also ensuring every interaction leaves a positive and lasting impression.
Your Role:
- Deliver exceptional customer service and act as a trusted point of contact for residents and guests
- Conduct regular, visible security patrols across the village – always with a friendly approach
- Monitor CCTV and access control, ensuring discreet and welcoming oversight
- Respond professionally and empathetically to incidents and emergencies
- Maintain clear security logs and incident documentation
- Carry out wellbeing checks, looking out for the safety and mental health of our community
- Proactively support village events and activities with a can-do attitude
What’s On Offer:
- Generous night shift allowances and penalties
- True work-life balance with a 14 nights on / 14 days off FIFO roster
- Modern accommodation and nutritious meals provided
- Ongoing professional development and training, including security and customer-focused skills
- Real career opportunities throughout Mineral Resources
- Positive, inclusive team culture with round-the-clock support
What You’ll Bring:
- WA Security licence (essential)
- First Aid and CPR Certificate (essential)
- WA C Class Drivers Licence (essential)
- Mental Health First Aid (desirable)
- I-CAM experience (desirable)
- A strong people-first mindset, genuine empathy, and a passion for delivering excellent service
Ready to Make a Difference?
Apply now and join a company where your security skills and customer service passion set you apart. Help us shape a safe, supportive, and thriving village environment in the Pilbara.
At MinRes, we value diversity and are an Equal Opportunity Employer. Background checks, medicals, and compliance verifications will form part of our recruitment process.
Set your career apart – join MinRes as a Security Officer where every shift, you make a real difference.
Advertised: W. Australia Standard Time
Application close: W. Australia Standard Time
Apply now